At EyStar website (the "Website"),
we respect and understand our customers' concerns about privacy.
We take all reasonable steps to ensure that your personal information
is handled in a safe and responsible manner. Because of our respect
and understanding of your rights, we have developed this policy,
which discloses our privacy practices and describes the information
we collect about you during your use of this Website and what
we may do with that information. Your use of, and/or access to
this Website constitutes your agreement to our Privacy Policy.
We have the right to amend the Privacy Policy at any time. Since
you are bound by the Privacy Policy, we recommend you should periodically
refer to them in this document and elsewhere on the Website. For
questions or comments concerning our Privacy Policy, please contact info@eystar.com.
We do not sell, rent, or in any way share
personally identifiable information about you to any third party
outside of Digital Broadband Networks ("DBN") and your representative
eySTAR System Partner, its parent, affiliates, subsidiaries, operating
companies and related entities. Throughout the site, when you
choose to register, your exclusive or private User ID identifies
you. Your exclusive or private User ID can be used to identify
your activities throughout the site. We cooperate with all law
enforcement inquiries and with all third parties to enforce their
intellectual property or other rights. Once you register, you
will be able to change your password. We collect your information
in different areas of our site. The exact information collected
varies, depending upon the area you are using. However, our users
should be assured that we do not use, or view any information
or content, such as video, images, text, or other files, that
you store in the course of using our services.
When you register for our services
from our site or purchase our products from an authorised eySTAR
System Partner, we must know your full name, e-mail address, billing
address, active credit card (plus expiration) date or bank account
number (credit card and bank account collectively referred to
as "your Accounts"). We collect this information in order to bill
your Accounts for services you subscribe to, and to ensure that
your Accounts are not being used fraudulently. Additionally, we
will need to know how much disk space you are using on our server,
how many devices (i.e., cameras, sensors, etc.) you have connected
to our system, and how many times each month you are notified
of an event. In our online registration form, we require you to
provide us with your full name, billing address, phone number,
e-mail address, a password and a User ID. We may also from time
to time request that you provide us with other personal information.
Again, submission of this additional personal information is purely
optional and refusal will still allow you to continue using our
site.
We may internally use personally identifiable
information to improve our services, to statistically analyze
site usage, to improve our content and to customize our site's
content and layout. We believe these uses may allow us to improve
our site and better tailor it to meet our users' needs. We may
also use personally identifiable information to deliver information
to you that, in some cases, is targeted to your interests, such
as targeted banners and promotions. If you supply us with your
e-mail address, you may receive occasional e-mail from us announcing
product information, promotional events, or updates to our website.
If you do not wish to receive such mailings, please send an e-mail
to info@eystar.com.
indicating that you do not want to receive such information.
We may use your e-mail address and, in rare situations, your postal
address or telephone number, to contact you regarding administrative
notices from time to time. We use information in the file we maintain
about you, and other information we obtain from your current and
past activities on the site, to resolve disputes, troubleshoot
problems.
We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. Certain information, to the extent we have received it from you, such as your password, and credit card number, are not disclosed in aggregate at all. Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties as required by law. Further, we can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information will be kept confidential altogether.
You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information, or grant access to or interception of your information, video, images, text or other files stored or transmitted in the course of your use of our services. Additionally, you may be subject to legally binding actions taken on your behalf or against you. Therefore, if your password has been compromised for any reason, you should immediately change it, as detailed below in, "Reviewing and Changing Your Personally Identifiable Information".
Once you register, you will be able to review and change much of your password information at our site. We recommend you periodically change your password for security purposes.
We use "cookies" to help you personalize your online experience. Such cookie is a text file that is placed on your hard disk and cannot be used to run programs nor deliver viruses to your computer. Such cookies are uniquely assigned to you, and can only be read by us.
Our primary purpose of providing you with cookies is to help you save time as the cookies will tell us that you have returned to a specific page. For example, if you personalize any of the pages on this Website, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, and its subsequent retrieval.
You have the ability to accept or decline cookies. This can be done on your Web browser where you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.
This Privacy Policy only addresses the use and disclosure of information given us. To the extent that you disclose your information to other parties, whether they are other users, merchants or advertisers on our system or on other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you give to them. To the extent that we use third party merchants and advertisers, they adhere to their own privacy customs and policies. Because we do not control the privacy policies of third parties, you are subject to their privacy customs and policies. We encourage you to ask questions before you disclose your personal information to others.
We use industry standard efforts or countermeasures, such as firewalls, to safeguard the confidentiality of your personal identifiable information. When you register for our services, place an order, access your account information or send us personally identifiable data, that information moves to a secure server where it is protected from unauthorized access. However, "perfect security" does not exist on the Internet. We, our partners, agents, representatives will not be liable for damages resulting from the unauthorized interception of such information by third parties. Due to the nature of current technology, there exists the possibility of unauthorized access to your computer by third parties. As such, all data on your computer, and related connections to the Website and/ or all other information being transmitted between the Website and your computer, including video, images, text and other files (collectively "Data"), can be compromised. You understand and agree that we are not liable for damages resulting from such unauthorized interception or access by third parties.
As you may access the Website from your home, office or internet-café computer, we recommend that you clear all information from the cache, internet temporary folder, and all other temporary storage files or folders in the computer each time you log out from the Website to prevent your password information from being disclosed, and Data from being viewed and/ or retrieved by third parties. You understand and agree that it is your responsibility for ensuring security of your password and Data, and that we are not liable for damages resulting from such unauthorized interception or access by third parties.
If you have any questions about this Privacy
Policy, or the privacy practices of this Website, please contact info@eystar.com.
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